For any questions or additional information please contact us using the form below, or by using our contact details:

Complaint management system

There is a questionnaire in your room folder, where you can inform us about your impressions or your complaints. You are kindly asked to fill it out prior to your departure. In case you have experienced any lack or unsatisfactory quality in our services or facilities during your stay, please inform the Reception Desk immediately. Our aim is to offer the best possible services as well as to improve ourselves constantly.

We would be grateful if you could support us in our ongoing improvement effort!

Download the customers questionnaire here.